Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons, processing times may take slightly longer.
Shipping Times
We ship worldwide.
Estimated delivery times:
- United States & Canada: 7–15 business days
- United Kingdom & Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Shipments
If your package is significantly delayed or appears to be lost in transit, please contact our support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can assist you.
Contact Us
If you have any questions about your shipment or order status, please contact our customer support team. We are always happy to help.